Privacy Policy

Luisa Fernanda Triviño Puentes, 53883682-H, residing in Turin (Italy), hereinafter THE WEBSITE MANAGER, with the contact email holawmarketing@gmail.com.

Data Requested on the Website and Purpose of Processing

  • Name, surname, and email in contact forms: To establish direct communication with THE WEBSITE MANAGER for inquiries, comments, suggestions, service or product requests, or any other information. Failure to provide the minimum required personal data will prevent THE WEBSITE MANAGER from responding to the request.
  • Name and email: To post comments on the website’s blog.
  • Name, surname, address, phone number, email, and tax identification number: This information will be requested at the time of service payment for processing purposes.
  • Name, phone number, and email for newsletters: With the express and voluntary consent of the data owner, the minimum necessary information will be collected to send an automated commercial newsletter, including advertisements, promotions, and other information about the services and/or products offered by THE WEBSITE MANAGER.
  • Email: Required to access the client area according to the data provided when creating the account.

If the user is under 16 years old, parental or legal guardian consent is required to provide personal data. THE WEBSITE MANAGER has no effective way to verify users’ age and is not liable if this requirement is not met.

THE WEBSITE MANAGER ensures that the use of the website, its content, and the processing of users’ personal data comply with applicable laws. Users may exercise their rights to access, rectify, delete, port, or oppose their data by writing to holawmarketing@gmail.com.

THE WEBSITE MANAGER will not share data with third parties unless necessary to fulfill contracted services, send newsletters, comply with legal requirements, or administer the website. In such cases, proper confidentiality agreements will be established.

Third-party links found on the website have privacy policies independent of THE WEBSITE MANAGER. Access to these sites is the user’s responsibility, and it is their decision to accept or reject their policies.

Forms

The website includes four types of forms:

  1. Contact Forms: Allow users, clients, or participants to communicate with THE WEBSITE MANAGER for inquiries, comments, quotes, service reservations, or rights requests. Failure to provide the required personal data will prevent a response. This processing is considered legitimate as part of pre-contractual diligence.
  2. Advertising Forms: Users, buyers, or participants must voluntarily and expressly consent to provide the minimum data necessary for advertising and commercial information related to services/products. This data will be added to an automated email marketing file managed by the data processor.
  3. Blog Comment Forms: To prevent spam, inappropriate messages, and ensure proper monitoring, users must provide their name, email, and website when posting comments. This data will be visible to other website users. To keep data private, contact THE WEBSITE MANAGER at holawmarketing@gmail.com.
  4. Service Processing Forms: Users, clients, or participants must provide their data so THE WEBSITE MANAGER can process requested services. This is legitimate under the contractual relationship with the client.

Data Processors

THE WEBSITE MANAGER works with third-party services to offer products and services appropriately. Confidentiality agreements are established, and compliance with personal data protection regulations is verified. These services include:

  • Mailchimp: Automates commercial newsletters. Provided by The Rocket Science Group LLC (USA). Complies with EU-U.S. Privacy Shield. Privacy Policy.
  • Active Campaign: Email marketing and client management. Provided by ActiveCampaign, LLC (USA). Complies with Privacy Shield. Privacy Policy.
  • Zapier: Task automation tool. Provided by Zapier Inc. (USA). Privacy Policy.
  • Google: Visitor data management. Provided by Google LLC (USA). Complies with Privacy Shield. Privacy Policy.
  • Lead Pages: Website and landing page creation. Provided by Avenue 81, Inc. (UK). Privacy Policy.
  • Apple: Visitor data management. Privacy Policy.
  • SiteGround: Web hosting. Provided by SiteGround Spain SL (Spain). Privacy Policy.
  • Calendly: Scheduling meetings. Provided by Calendly (USA). Privacy Policy.
  • Typeform: Online form and survey creation. Provided by Typeform SL (Spain). Privacy Policy.
  • Facebook Pixel: Analytics for advertising. Provided by Facebook Inc. (USA) or Facebook Ireland Ltd. (EU). Privacy Policy.
  • Google Analytics: Web analytics. Provided by Google LLC (USA). Privacy Policy.
  • Zoom: Video conferencing. Provided by Zoom Video Communications, Inc. (USA). Privacy Policy.
  • Evernote: Service management. Provided by Evernote Corporation (USA). Privacy Policy.
  • Skype: Video conferencing. Provided by Microsoft Corporation (USA). Privacy Policy.
  • Coda.io: Document editing. Provided by Coda (USA). Privacy Policy.
  • ManyChat: Facebook bot creation. Provided by ManyChat, INC. Privacy Policy.
  • PayU Latam: Payment management. Privacy Policy.
  • PayPal: Payment processing. Provided by PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg). Privacy Policy.
  • Stripe Inc: Payment processing. Complies with Privacy Shield. Privacy Policy.
  • Mailtrack: Email tracking. Provided by THE MAIL TRACK COMPANY, S.L. (Spain). Privacy Policy.
  • Dropbox: Virtual storage. Provided by Dropbox, Inc. (USA). Complies with Privacy Shield. Privacy Policy.
  • WhatsApp: Communication tool. Privacy Policy.

Other tools or applications may be used when necessary, and users will be notified accordingly.

Newsletter Policies

These policies are complementary to the website’s terms and conditions and apply equally in case of disputes.
The newsletter is a digital bulletin sent to subscribers via an external email service provider, subscribed to voluntarily by users.

Subscribers may exercise their rights to access, rectify, cancel, or oppose their subscription at any time through the footer instructions in each newsletter.

The content is protected by copyright, and distribution through unauthorized channels is prohibited.

Data Processing Duration

Data for billing and purchases will be stored as legally required.
Newsletter subscription and blog comment data will be stored until the user unsubscribes, either automatically or by writing to holawmarketing@gmail.com.